About Klarna

Pay with Klarna at Secrets Shop UK

Klarna may be offered at checkout for eligible UK shoppers, depending on Klarna’s assessment.

When you choose Klarna, you’re redirected to Klarna to complete your purchase. Klarna Bank AB (publ) handles the payment process, including approval, credit checks, payment collection and invoicing. Secrets Shop UK receives payment from Klarna, and you pay Klarna according to Klarna’s terms.

Payment options

Eligible shoppers may be offered Klarna payment options at checkout.

Pay in 30 days

Shop now and pay Klarna up to 30 days later, according to the payment date shown at checkout.

• Pay after delivery and only pay for items you keep.
• Complete your payment in full within the agreed time.
• Report returns in the Klarna app, and your payment is updated where applicable.
• 0% interest applies to Pay in 30 days, according to Klarna’s terms.
• Late fees may apply if payment is not made on time.
• Missing payments may affect your ability to use Klarna in the future.

Please read the Pay in 30 terms before choosing this option.

Pay in 3 instalments

Split your purchase into 3 payments. The first is taken at checkout, with the remaining payments scheduled automatically.

• Klarna shows your payment schedule before you complete your order.
• 0% interest applies to Pay in 3, according to Klarna’s terms.
• The first payment is made at checkout, with the remaining payments collected according to Klarna’s schedule.
• Late fees may apply if payment is not made on time.
• Missing payments may affect your ability to use Klarna in the future.

Please read the Pay in 3 terms before choosing this option.

How Klarna works

1. Add your items to your basket.
2. Go to checkout and select Klarna, if available.
3. Enter the details requested by Klarna.
4. Klarna confirms whether your payment option is approved.
5. Manage payments directly with Klarna in the Klarna app or on their website.

Secrets Shop UK does not decide whether Klarna approves a payment. If Klarna is not available or not approved, you can choose another payment method at checkout.

Returns and Klarna payments

If you return an order paid with Klarna, follow the Secrets Shop UK Returns Policy and report the return to Klarna where applicable.

Klarna updates your payment plan once the return has been processed, where applicable.

Managing Klarna payments

Payments are managed directly with Klarna through the Klarna app or Klarna website.

For questions about your Klarna account, payment schedule, invoice, missed payment or approval decision, please contact Klarna Customer Service directly.

About Klarna

Klarna provides the credit and decides whether a payment option is approved. Secrets Shop UK is not a lender and does not influence this decision.

When you choose Klarna, Klarna handles the payment process, and you pay Klarna according to their terms.

Before choosing Klarna at checkout, please read Klarna’s Terms and Conditions and Privacy Policy.

Klarna FAQs

Can I pay with Klarna?

Klarna may be offered at checkout for eligible UK shoppers, depending on Klarna’s assessment.

Who provides the credit?

Klarna provides the credit. You pay Klarna according to Klarna’s terms. Secrets Shop UK is not a lender.

Who approves my payment?

Klarna decides whether a payment option is approved. This depends on Klarna’s assessment.

What payment options are available?

Eligible shoppers may be offered Pay in 30 days or Pay in 3 instalments. Options may vary per order.

Will Klarna check my details?

Klarna may perform checks before approving a payment option.

What if my payment isn’t approved?

You can choose another payment method at checkout.

What happens if I miss a payment?

Late fees may apply and missed payments may negatively affect your financial status and ability to obtain credit.

Where do I manage payments?

You can manage payments in the Klarna app or on Klarna’s website. For support, please contact Klarna Customer Service.

Last updated: May 2026.